Last updated: August 12, 2026
Da Villa Juanita respects your privacy. This policy explains how we collect, use, disclose and protect personal information when you visit davillajuanita.com, contact us, submit an inquiry or make a reservation.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Your name, email address, telephone number and other contact details.
- Reservation details, including requested dates, selected accommodation, number of guests and special requests.
- Payment or transaction information provided through an approved payment provider or bank-transfer process. We do not intentionally store complete payment-card details on this website.
- Messages, feedback and other information you choose to provide.
- Technical information such as IP address, browser type, device information, referring pages and website usage data collected through cookies or similar technologies.
2. How We Use Information
We may use personal information to:
- Respond to inquiries and process, confirm and manage reservations.
- Communicate about your stay, requested services, payments or changes.
- Provide customer service and maintain the safety and operation of the property.
- Improve our website, accommodation services and guest experience.
- Prevent fraud, misuse or security incidents and comply with legal obligations.
- Send marketing messages only where permitted or where you have chosen to receive them. You may opt out at any time.
3. When We Share Information
We may share limited information with trusted service providers that help us operate the website, process reservations, facilitate payments, deliver email or provide technical support. We may also disclose information where required by law, to protect guests or the property, or in connection with a legitimate business transfer. We do not sell personal information.
4. Cookies and Website Analytics
Our website may use essential cookies for site functionality and limited analytics cookies to understand website performance. You can control cookies through your browser settings, although disabling essential cookies may affect parts of the website.
5. Data Retention and Security
We retain personal information only for as long as reasonably necessary for reservations, guest service, accounting, dispute resolution, security and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. International Service Providers
Some website, email, hosting or payment providers may process information outside Jamaica. Where this occurs, we take reasonable steps to use providers that offer appropriate safeguards and use information only for the services they provide to us.
7. Your Choices and Rights
Subject to applicable Jamaican law, including the Data Protection Act, 2020, you may ask about personal information we hold, request correction of inaccurate information, withdraw consent where processing depends on consent, or raise a concern about how your information is handled. Certain records may need to be retained for legal or operational reasons.
8. Children’s Information
Our website is not intended to collect personal information directly from children without the involvement of a parent or legal guardian. Reservation information about minors should be provided by an adult responsible for the booking.
9. Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Da Villa Juanita is not responsible for those external practices.
10. Changes to This Policy
We may update this policy when our services, technology or legal obligations change. The revised version will be posted on this page with an updated date.
11. Contact Us
For privacy questions or requests, contact Da Villa Juanita at admin@davillajuanita.com or call +1-876-857-7242. Our property is located in Hector’s River District, Portland, Jamaica.